Effective Date: 02/02/2025
- Subscription Payment:
- Payment will be processed on the 2nd of every month.
- The subscription fee is based on the selected package and will recur monthly unless canceled.
- Cancellation Process:
- Subscriptions may be canceled by contacting us via email at info@larimar-productions.com
- Cancellation requests must include your name, email address, and details of the subscription you wish to cancel.
- Notice Period:
- Cancellations will take effect at the end of the current billing cycle. No refunds will be provided for any unused portion of the billing cycle.
- Confirmation of Cancellation:
- Upon receipt of your cancellation request, we will confirm your cancellation via email. Your subscription will remain active until the end of the current billing cycle, after which no further payments will be processed.
- Non-Refundable Payments:
- All payments are final and non-refundable, including any fees paid prior to the cancellation request.
- Changes to the Cancellation Process:
- We reserve the right to update the cancellation process, and any changes will be communicated through email or on our website.
- Refund Policy:
- Subscription fees are non-refundable.
- Partial months will not be refunded after cancellation.
- Service Scope:
- Each package includes the features outlined during the subscription process.
- Additional requests beyond the scope may incur additional charges, to be agreed upon in advance.
- Payment Failures:
- If payment fails, you will be notified and given 7 days to update your payment method.
- Failure to update payment details within the grace period may result in service suspension.
- Data & Privacy:
- Your data will be stored securely and only used for providing the services you’ve subscribed to.
- For more details, refer to our Privacy Policy
- Modification of Services:
- We reserve the right to modify package features, terms, or pricing with a 30-day notice to subscribers.
- Indemnity:
- By subscribing, you agree to indemnify us from any claims, liabilities, or losses resulting from your use of our services.
- Termination:
- We reserve the right to terminate your subscription in case of a violation of these terms or misuse of the service.
- Contact Information:
- For questions or support, contact us at info@larimar-productions.com
- We strive to provide services as described in the selected package; however, service timelines and deliverables may be subject to delays due to unforeseen circumstances (e.g., platform restrictions, client input delays).
- We are not responsible for delays caused by the client’s failure to provide necessary information, approvals, or materials.
- Limitation of Liability
- We are not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services.
- Our maximum liability for any claim relating to the services is limited to the subscription fee paid for the month during which the issue occurred.
- Content Approval:
- You, as the client, are responsible for reviewing and approving all content before it is published.
- Once approved, we are not liable for any errors, omissions, or issues arising from the published content.
- Platform Issues:
- We are not responsible for technical issues, downtime, or policy changes on third-party platforms (e.g., Facebook, Instagram, TikTok) that may affect the performance or delivery of your campaign.
- Client Responsibilities:
- The client must provide access to social media accounts, branding materials, and any other required information in a timely manner.
- Failure to provide access or materials may impact our ability to deliver services.
- Intellectual Property:
- Any content, graphics, or strategies we create specifically for you remain your intellectual property upon payment in full.
- Pre-existing assets (e.g., templates, tools, stock content) used in your projects remain our intellectual property and may not be reused without permission.
- Ad Campaigns:
- For packages including ad campaign setup, the subscription fee does not include ad spend, which is billed directly by the platform.
- We are not responsible for the performance of ad campaigns as they are subject to platform algorithms and market conditions.
- Force Majeure:
- We are not liable for any failure to fulfill our obligations due to events beyond our reasonable control, including natural disasters, pandemics, government actions, or technical failures.
- We are not responsible for the performance of ad campaigns as they are subject to platform algorithms and market conditions.
- No Guarantees:
- We do not guarantee specific results or outcomes (e.g., follower growth, engagement rates, sales) as they depend on various factors, including market conditions and platform changes.
- Our services focus on implementing best practices, but success is influenced by factors beyond our control.
- Dispute Resolution
- Any disputes arising from the use of our services shall be resolved through mediation or arbitration before escalating to legal action.
- Jurisdiction for disputes will be [Insert Your Region/City].
- Changes to Terms:
- We reserve the right to update these Terms and Conditions at any time. Subscribed clients will be notified of any changes 30 days before they take effect.
- Termination for Misuse:
- We reserve the right to terminate services immediately if the client engages in behavior that violates platform terms, promotes illegal activities, or harms our reputation.